Where we are and How to get here

Auditorio de Tenerife Adán Martín is in Santa Cruz de Tenerife, Avda de la Constitución 1, CP 38003

To contact us please call +34 922 56 86 00, fax +34 922 56 86 02 or send us an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.

ADT mapa

By car

Given its strategic situation, the Auditorio de Tenerife is very easy to reach both from the south and the north of the island. The two main roads into Santa Cruz, motorways TF-5 (north) and TF-1 (south), lead almost directly to the building.

Parking at the Auditorio de Tenerife

If you choose to come by car please bear in mind the new safety and prevention measures as you enter the car park.

The Auditorio car park has room for 189 cars, 14 motorbikes, plus 8 reduced mobility spaces. It is located on the ground floor which is reached from Avenida Constitución on the main entrance to Puerto de Santa Cruz de Tenerife.

Opening hours*

Mon-Thu from 07.00 am to 10.00 pm
Fri from 07.00 am to midnight

Sat from 08.00 am to midnight

Sun from 08.00 a 22.00h 
*Closing time depends on the activity. From 10:00 pm entrance is not allowed.


Price: 0.80€/hour

Prepaid service

Avoid queues. Pay for your parking space in advance. When you get your card as you enter the car park, you can pay in advance and avoid queuing up on your way out. Just insert the car park card in the machine, select the prepago (prepaid) option and pay the amount showing on the screen.

Prepay 4 hours 2.70€
Prepay 5 hours 3.35€

Car Park rules: 

  • Please pay before getting in your car. Once you have paid, you have 15 minutes to leave the car park.
  • In the event of losing your ticket, the maximum daily rate will apply (19,20€) by the number of natural days, or fraction, that the vehicle has been in the car park.
  • Auditorio de Tenerife security service will not be held responsible for the objects inside vehicles. In the course of certain (exceptional) events, the car park may be temporarily closed with prior notice.
  • The Auditorio de Tenerife reserves the right to alter the rates and conditions currently in force.

Coming by bus

Any of the routes ending at TITSA bus station in Santa Cruz is good, as the interchange is just a few metres from the Auditorio de Tenerife.

Bus station phone number: 922 531 300

To find out how to come to the Auditorio by bus from any point on the island, please see here. All you have to do is say where you are, and you’ll get the best route possible.

Coming by plane

Los Rodeos Airport:

It is on the outskirts of La Laguna, on the TF-5 motorway joining Santa Cruz de Tenerife and Puerto de la Cruz, 11 kilometres from the Auditorio.
Telephone: 922 635 800
Fax: 922 635 859
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Reina Sofía Airport:

It is 60 kilometres from Santa Cruz de Tenerife, in the municipality of Granadilla de Abona on the TF-1 motorway.
Telephone: 922 759 200
Fax: 922 759 247
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Building accessibility

Auditorio de Tenerife has been designed to make music available to everyone, so it has different accesses. Particular care has been taken to make it available to wheelchairs. 

 

Tickets and discounts

Sales channels

Auditorio de Tenerife Box Office

Our box office is located in the main hall, next to the Bistro area. It is signposted with the word "TAQUILLA" on the top.

The sales plan for this show is fixed. During the purchase process, the user will have to choose between one or two pre-set seats distributed throughout the hall. For family shows, we will offer groups of two, three and four seats. Please contact the box office if the pre-set seats are sold out and you want to buy a single ticket.

Make your appointment online. Find here the step by step to make it even easier for you.

Make your appointment

Telephone

Monday to Friday from 10:00 to 17:00 and Saturday from 10:00 to 14:00 on 902 317 327, except holidays (December 24th & 31st, box office will remain closed).

 

Web

You can also buy your tickets and packages here.

The sales plan for this show is hence fixed. During the purchase process, the user will have to choose between one or two pre-set seats distributed throughout the hall. If you want to buy a single ticket and the pre-set seats are sold out, please contact the box office.

If you have any questions while purchasing your tickets, you can write to  This email address is being protected from spambots. You need JavaScript enabled to view it.  or call 922 568 625 from Monday to Friday from 10:00 to 14:00, except for public holidays.

On our website it will also be possible to buy tickets for: 

ESPACIO LA GRANJA. Only individual seat sales are allowed. Consult access measures here.

THE EL SAUZAL THEATRE. Consult access measures here

In the case of internet or telephone line, you have the option of printing your ticket at home, passbook or you can pick them up at the Auditorium ticket office.

Box office, ticketing information and Auditorium rules 

 If you have any questions while purchasing your tickets, write us at This email address is being protected from spambots. You need JavaScript enabled to view it.  or dial 922 568 625 from Monday to Friday from 10:00 to 14:00, except for public holidays.

 

Discounts

Auditorio de Tenerife wants to be affordable to the general public. Many of our shows have a range of discounts* which you can learn about in each show’s sheet in the section What’s on. Please see a summary of some of them below:

50% discount for the unemployed

30% discount for under 30

25% discount for large families

In addition, Ópera de Tenerife and Orquesta Sinfónica de Tenerife offer specific discounts:

Ópera de Tenerife

Ópera de Tenerife:

-> Unemployed: 50% off

-> Large families: 25% off

-> Under 30: 5 € per ticket in zone B

Orquesta Sinfónica de Tenerife

Orquesta Sinfónica de Tenerife:

-> Aged over 65: depending on the zone, between 18% and 21% discount

-> Unemployed: 50% discount

-> Under 30: 50% discount

-> Large families: depending on the zone between 12% and 15% discount

-> Special large families: depending on the zone between 22% and 25 % discount

-> Last minute: Young people and unemployed 5€ on the day of the concert

*The discounts are applied on the standard ticket price and cannot be combined. Proof of being entitled to the discount will be requested at the door (ID, DARDE, large family card, student card, etc.)

 Shop

The shop of Auditorio de Tenerife is open during the same opening hours as the box office. It applies all hygiene and safety measures implemented by the organisation.

Having a drink before and after the show

gastromag

GastroMag is a versatile, multifunctional y extremely dynamic space nestled in one of the flanks of the symbolic & futuristic “Auditorio de Tenerife”. I It is composed by a spacious terrace with refreshing views to the Atlantic & to the Castillo Negro (Black Castle), a small Bistro where we offer the best version of us, and a long & waving bar that hosts events, concerts & visitors.

We offer terrace service, our succulents daily menus from Monday to Friday with the best price/quality relationship in town, our distinguished brunch & a  remarkable menu composed by international & tasteful dishes.

It is our intention to match the luxury of our location & our carefully designed gastronomy with an attentive & cheerful service. We would be delighted to be of your service. Do not hesitate to reach out to us & inquire our offers for groups, meetings & gatherings.

The GastroMag Auditorio will be open again from Thursday, 18 June 2020. 

 

Safety and Prevention Recommendations

- Before taking a seat, please ask our staff

- If you wish to pay for your drink at the bar, please note there is an area in the main bar for this purpose.

- During events and performances, please note that there will be five lines to place orders. Please keep your safety distance and the order of arrival.

- We thank you, as usual, for booking your table on 608 25 21 79.

- We continue to provide our usual table service, so you don’t need to come up to the bar to order.

Opening hours:

Friday: 11:00 a.m. - 7:30 p.m.

Saturday & Sundays: 10:00 a.m. - 7:30 p.m.

Closed: Monday to Thursday

Reservations: 608 25 21 79

Event organization: This email address is being protected from spambots. You need JavaScript enabled to view it. or at www.grupo-mag.es

 

Guided Tours

The guided tours offered by Auditorio de Tenerife include the same prevention measures against Coronavirus as for the rest of the building. These measures are regularly applied, except when the Government of the Canary Islands decrees alert level 3 or higher, a situation that depends on how the pandemic develops.

Know more abour our Guided Visits

Did you know the Auditorio boasts one of the best acoustics in the world?

Both the majestic wing wrapping the building and its curved outline or the white trencadís that covers it, make everyone who visits it for the first time have the deep feeling of being before something truly different and original, an animated body moving very supplely. Such is the effect of the curved lines of the Auditorio. These are its main features that combine perfectly to shape room after room, halls,…curves per excellence, majestic, elegant. Unmatchable.

Get to know the Auditorio de Tenerife from the inside, learn about its history, its many curiosities in our guided tours.

Guided tours take place from Monday to Friday from 10:00 am to 5:00 pm and on Saturdays from 10:00 am to 2:00 pm (except public holidays). We suggest clients to reserve in advance through our contact channels: call us (922 568 625) or write us an e-mail (This email address is being protected from spambots. You need JavaScript enabled to view it. )

Due to the venue activity, the time of the tours may vary and some halls may not be available.

During the guided tour you may take photos and make videos, except in those places indicated by your guide. Sound recording is forbidden throughout the tour.

Accessibility

The Auditorio de Tenerife has been designed to make music available to everyone, so it has different accesses and particular care has been taken to make it available to wheelchairs. 

There are spaces for the exclusive use of people in wheelchairs. These areas have no seats so that users can enjoy the show in their own wheelchair. Seats in these areas are only available to users of wheelchairs. Purchasing a ticket for these areas without being in a wheelchair gives no right of entry to the auditorium and the ticket cannot be changed or refunded.

If you have any special need regarding accessibility, do not hesitate to contact us on +34 922 56 86 00, fax +34 922 56 86 02 or at This email address is being protected from spambots. You need JavaScript enabled to view it..

FAQ

Have you ever wondered about what to do if you are late for one of our shows or whether you can leave your suitcase somewhere? What to wear for a concert, when to clap or when to arrive for the show?

Here we answer some of your questions so that you can make the most of your visit to the Auditorio de Tenerife.

If we do not answer all your questions in this section, please contact us on 922 56 86 25 from Monday to Friday from 10:00-14:00 except holidays or at This email address is being protected from spambots. You need JavaScript enabled to view it.

New safety and prevention measures

For the sake of everyone’s safety and comfort, we have established a set of   safety and prevention measures so that you’re fully safe when you come to see us.

How can I buy my tickets?

There are three different ways of getting your tickets.

  • Via the Internet on the sheet for each show in the What’s on section and then printing them at home.
  • At Auditorio’s box office, in the building’s lobby, by appointment from Monday to Friday from 10:00-17:00 and Saturday from 10:00-14:00, except public holidays.
  • Or by telephone on 902 317 327: Monday to Friday from 10:00-17:00 and Saturday from 10:00-14:00 on 902 317 327, except holidays.

What’s the box office opening hours?

-Box office: Following the COVID-19 prevention measures and the alert levels enacted by the Government of the Canary Islands for each island, the box office opens only by appointment and by alert level 3. To avoid waiting times, we suggest you to use the box office also by alert levels 1 and 3. It opens from Monday to Friday from 10:00 a.m. to 7:00 p.m. and on Saturday from 10:00 a.m. to 2:0 p.m., except holidays.

-Ask for information and make an appointment: Monday to Friday from 10:00-14:00 at 922 568 625, except holidays.

If you wish to arrange your appointment online, please find all the steps here to make it even easier for you.

Make your appointment

-Telephone sales: Monday to Friday from 10:00-17:00 and Saturday from 10:00-14:00 on 902 317 327, except holidays.

 

Are there any spaces for wheelchair users?

The building has accesses and reserved spaces in the auditorium for the exclusive use of people in wheelchairs. These areas do not have seats so that users can easily access the space in their own wheelchairs.

These spaces are only available to wheelchair users. Purchasing a ticket for this area without being a wheelchair user gives no right to access the auditorium and changes or refunds are not allowed.

Do I have to wear something special? Is there a dress code?

No, there is no dress code to enjoy the shows at the Auditorio de Tenerife. Please do wear whatever you feel most comfortable in –jeans and trainers are perfectly acceptable–, although if you would like to dress up for a special occasion, please do and enjoy the evening.

Can I bring my children?

Enjoy Auditorio de Tenerife on your own or with your loved ones. It is a place to share and experience together the different shows in our programme.

5-year-old and older children are most welcomed to all our scheduled activities and shows. We have also put together a series of events especially designed for the under 5 and to be enjoyed by the whole family. Find out what’s on for families.

What time do doors and the cafeteria open?

The building opens its door 1 hour before the show starts, and the auditorium opens 30 minutes before the performance starts.

If you wish to have a drink while enjoying beautiful views, please go to the Bistró in the lobby, which opens Friday: 11:00 a.m. - 7:30 p.m. Saturday & Sundays: 10:00 a.m. - 7:30 p.m.

Can I buy my ticket at the box office just before the concert?

In normal circumstances we have a “last minute” box office that opens two hours before the show. This service is not currently available due to the new safety and prevention measures in force. Tickets are only on sale up to two hours before the show to secure a safe entrance to the auditorium.

We recommend you buy your ticket in advance, either online or by phone on 902 317 327. You can also come to the box office but need to make an appointment before (book your appointment online or on 922 56 86 25)

What happens if I lose my ticket?

If you’ve lost your ticket or couldn’t print it, don’t worry. Tell us about it, we’d be happy to help.

If you notice a few days before the concert, contact Auditorio in the usual opening hours (information line 922568611*). If you notice at the time of the show, please talk to our front of house staff. Any document proving the purchase would be most helpful.

* If you wish to buy tickets you need to call 902 317 327 to secure safe payment.

Can tickets be changed or refunded?

Once the ticket has been purchased changes or refunds are only allowed in exceptional cases when show dates are changed or cancelled.

Are there special prices for the underage and the unemployed?

Shows organised by the Auditorio de Tenerife have special prices for the underage, unemployed, students and large families.
In all cases you must provide proof of your right to the discount (ID card, student card, large family card, unemployment card, etc.) before going into the auditorium.

Can I book my ticket?

Auditorio de Tenerife does not allow seat booking.

Do young children pay?

Admission is free for children aged under 2. We would also like to remind you that except for those shows specifically designed for families, our programme is suitable for people over 5 years of age.

What is the best place to meet my friends or companions?

The building itself is quite recognisable. It is close to the bus exchange and the tram stop. It only has one access where you can meet.

Are programmes given with the ticket?

Right now, in compliance with the safety and prevention measures, you will not be given any printed materials as you walk into the auditorium. You can see the full programme on our website.  We will also email it to all the buyers so they can read it before coming.

Is there a place to leave my suitcase or coat?

To comply with the safety and prevention measures, the cloakroom service is not currently available. We thank you for taking your belongings with you in the auditorium.  

Can I get in if I am late?

As a general rule access to the auditorium once the show has started is not allowed. However, you may be exceptionally allowed in at a suitable moment, depending on the type of show.

If I have to leave the auditorium, will I be allowed in again?

You cannot access the auditorium again once you leave. Except in specific family shows or in performances that allow for it.

Can I get in with a drink?

We ask you not to as it may be a nuisance to other people. If you wish to carry a bottle of water please ask the hall personnel beforehand.

Can I take pictures or videos?

Responsible use of mobile devices is allowed provided that other users and performers are respected. In classical music and operas taking photographs is not allowed at all.

Are there intermissions? How long are they?

Most shows have a 20 minute break but intermissions can be longer or shorter or there may be none.

You can check this point in the information about the show on our website or on 902 317 327.

When do I clap?

In classical music concerts and operas you traditionally clap at the end of each piece rather than at the end of each movement so that the music can flow softly between sections or to prepare the scene for the following movement. In the programme you can see the number of movements in each piece.

Having said this, in this type of shows we suggest you look at the conductor who usually signals the end of the piece or, just follow the other people in the audience. At any rate, we love people showing their enjoyment but if you feel uneasy about when to applaud it is always best to wait for others to start…

Can I eat something after the concert?

Yes, you can have dinner at the Bistró.

Is there a car park area nearby?

The Auditorio has its own car park which opens in the morning and closes after the shows. There also parking areas 5 minutes from the building.