Depending on the measures adopted by the Government of the Canary Islands, at the time of access to the building you will be required: COVID-19 certificate with complete vaccination schedule, negative diagnostic test of active infection carried out in the last 48 hours in a legally authorised laboratory (self-tests are not included) or an official certificate proving that you have overcome the infection between 11 and 180 days prior to the event. With any of these three options we will also ask for a personal identification document. This will apply to members of the public aged 12 years and 3 months and over. If you purchased your ticket before 24 December 2021, you can apply for a refund by writing to taquilla@auditoriodetenerife.com if the conditions of purchase change.

The user will have to choose between one or two pre-set seats previously distributed throughout the hall during the purchase process. Please contact the box office if you want to buy a single ticket, and the pre-set seats are sold out. If you have any questions while purchasing your tickets, you can write to taquilla@auditoriodetenerife.com  or call 922 568 625 from Monday to Friday from 10:00 to 14:00, except for public holidays.

The ticket sales close one hour before the start of the show to finish setting up the hall and ensure that our audience has a completely safe experience.

Access is only allowed to children over five years of age.

For further information, please check the general terms and purchase conditions.

Ticket purchase also entails the user’s unconditional acceptance - without exception or reservation whatsoever- of all measures implemented by the Auditorio de Tenerife to combat the spread of the pandemic, without exception or reservation whatsoever, such as the correct use of masks and the attendance at the event only with people you live with. You can check out all the measures here: https://bit.ly/3haP4fH.